Frequently Asked Questions

Once your website has been created you will need to upload your site to our servers by using an FTP (File Transfer Protocol) client. Once your website has been uploaded you will need to check that your domain name is pointing at the location where it was uploaded. This can be done via your control panel.

While technical knowledge always helps, we are here to provide a service. All of our packages are fully supported so if you need any help or advice then we are here to help. You can contact our support team on the details found on the Contact Us page.

Web hosting allows you or your business to have your own website that can be accessed over the Internet.

Websites can be created in a number of ways, depending on your technical knowledge. There are a number of website 'wizards' on the Internet that allow you to create a website without any technical knowledge. However, the most common method is to engage a web-designer or design company to manufacture a site. This is the preferred method for most businesses.

Minimum contract periods are defined by the package, and can be viewed once the package is added to your basket.

Domain names are unique names that identify your site on the Internet site. Every website on the Internet has one, as well as every email address. Domains are human readable Internet addresses, for example: www.fastvision.net

Domain names provide an easy way of remembering a website. They forward visitors to the domain to a server that hosts your website and e-mail.

Choose a domain name that describes either the content of your website or your company name. Make your domain memorable by using a non-standard extension, we have lots to choose from.

Domain names can be used to point at your website and give you a personalised e-mail address. IE www.yourname.com for your website and yourfirstname@yourname.com for your e-mail address.

The owner of the domain should be the person or business that the domain is being registered for. This is difficult to change once the domain name has been registered.

You can purchase a domain via the FastVision Network by using SimpleReg. We register your domain with the registry providing you with discounts based on our memberships and volume pricing. To find out how the process works please read Your First Domain

In the same way that web pages are sent unencrypted by default, so the contents of the your e-mail message are unencrypted whilst in transit from your computer to our mail servers. In the same way that SSL protects your web traffic by encrypting it throughout its journey, so POP3S (secure POP3) and IMAPS (secure IMAP) protects your e-mail messages from being possibly intercepted.

IMAP is a system used to retrieve mail, where the mail resides on the mail server instead of in your e-mail client (i.e. Microsoft Outlook). This allows you to use multiple computers to check your mail while keeping them in synchronisation with your mailbox.

You will require a domain name to take advantage of other products on the FastVision Network like Hosting and E-Mail services.

No, you can purchase our UniteMail products individually to suit your needs. However you will require a domain name to enable operation of the e-mail packages.

API stands for Application Programming Interface. We offer an API to allow you to integrate your website with the FastVision Network allowing automated requests to our systems. It operates via XML over secure HTTP. You would use our API to integrate your order processes and control mechanisms with the FastVision Network so that you would not have to use the control panel to process orders or make changes.

Our API is targeted at web hosting resellers and companies. Resellers are able to register domains and our packages in real-time, and manage their products effectively. Organisations can use our API to integrate their FastVision Network products into their network infrastructure.

Our core API uses XML over secure HTTP, so any language that supports secure HTML can use our API. However if you don't want to write your own toolkit, we also provide custom toolkits for Java, C# and PHP.

You do not need to sign-up to get the ability to resell or automate your account. You simply need to purchase one of the products from the FastVision Network. This will give you access to our Control Panel and API which you can use to integrate into your site. Please read Reseller Integration for more information.

No, you do not have to use our API. Reselling can also be operated via your control panel, allowing you to process orders and make changes when you need to.

Yes, you can purchase our UniteMail products individually to suit your needs. However you will require a domain name to enable operation of the e-mail packages.

You can purchase a domain via the FastVision Network by using SimpleReg. We register your domain with the registry providing you with discounts based on our memberships and volume pricing. To find out how the process works please read Your First Domain

You require two products to put your own site on the Internet: a domain name and a hosting package. We have several offers relating to both products. So why not browse the FastVision Network to find out more ?

Place any order on the FastVision Network and you will be prompted to create a FastVision Network account automatically

FastVision Network comprises various sites offering Internet services found at www.fastvision.net. FastVision network is the trading name of FastVision Ltd, which was formed in 2001.